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Practice room · Work & career
Someone on your team is slipping, and the conversation you keep postponing is making it worse. Say it to Ryan first, and find out whether it lands the way you intend.
See where you standOne full session, free. No credit card.
Ryan
A capable team member who reports to the user and has been slipping · Deliver a tough message to someone who reports to you
Ryan is a capable member of your team who's been slipping for two months: missed commitments, rushed work, a rough moment in standup. He doesn't see it yet, and he doesn't know what this 1:1 is about. How he takes it depends on how you give it: specific and fair, and he starts to hear you; vague or harsh, and you watch the conversation close in real time.
Ryan shows you. Hedge the message into mush and he leaves the room genuinely not knowing there's a problem; make it personal and he shuts down. The coach then walks the exact turns where it slid, and what the specific-and-fair version sounds like. That calibration is the whole skill, and almost nobody gets to practice it.
Yes. Fill in your role and context on the setup screen, or use a saved profile from My account, and the conversation bends toward your real world. The pattern you're training, direct and kind at the same time, transfers to whichever person you're actually dreading.
Feedback isn't only a manager's job: peers, project leads, and cofounders all eventually owe someone a hard truth. And if you're on the receiving end soon, one session in Ryan's chair teaches you more about how feedback lands than any article about it.